Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, including your name, email address, date of birth, and other details required to create and maintain your account. When you make deposits, withdrawals, or participate in promotions, additional information such as payment details and transaction history may also be collected.

We may collect information you voluntarily provide when contacting customer support, participating in surveys, or engaging with other features on the platform. This helps us deliver a personalised and efficient service tailored to your needs.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit or use our services. This can include your IP address, browser type, device model, operating system, pages viewed, time spent on the site, and clickstream data.

This information allows us to monitor the performance of our platform, identify trends, and improve the overall user experience. It also assists in troubleshooting technical issues and ensuring the platform remains secure and functional for all players.

How Information Is Used

Information collected by Malina Casino is used to provide, maintain, and improve our gaming services. This includes account creation and management, processing of deposits and withdrawals, verification of your identity where required, and the delivery of customer support.

We may also use the data to personalise your experience, inform you about new games or promotions that may be of interest, and conduct internal analysis to better understand player preferences. Additionally, the information supports our efforts to maintain a safe and fair gaming environment by helping to detect and prevent fraudulent activity or breaches of our terms of service.

Data Sharing

Information may be shared with service providers where necessary to operate the casino and deliver our services. These carefully selected partners perform functions such as payment processing, hosting, analytics, and customer support on our behalf and are required to maintain the confidentiality of your information.

We may also disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Malina Casino, our users, or the public. Apart from these situations, we do not sell, trade, or otherwise transfer your personal information to external parties for commercial purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, analyse site traffic, and provide personalised content. These technologies help the platform recognise your device and tailor certain features to suit your previous interactions.

You have the ability to manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the website and limit your ability to access particular features or services.

Data Retention

Data is retained only for as long as reasonably required for the purposes outlined in this policy or as necessary to comply with legal and regulatory obligations. Once the need for retention ends, we take steps to securely delete or anonymise the information.

The length of time we keep information can vary depending on the type of data and the purpose for which it was collected. We regularly review our retention practices to ensure they remain appropriate and proportionate.

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures are designed to safeguard the confidentiality and integrity of the data we hold.

While we strive to use appropriate security safeguards, it is important to recognise that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and users should remain vigilant when sharing sensitive information online.

User Privacy Requests

Users may contact support regarding privacy-related requests. This includes inquiries about the personal information we hold, requests to correct inaccuracies, or instructions to delete data in certain circumstances where appropriate.

We will respond to such requests in a timely manner and in line with applicable requirements. To ensure the security of your information, we may need to verify your identity before actioning any request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make material changes, we will post the revised policy on this page and update the effective date accordingly.

We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use, and protect your information. Your continued use of our services after any updates have been published constitutes acceptance of the revised policy.